Case Managers & Certified Life Care Providers

Professional – Compassionate – Understanding

Case Management (also referred to as Rehabilitation Consulting) is typically requested for clients who have injuries that are deemed catastrophic, such as traumatic brain injury, spinal cord injury, vision loss, and amputation. This service can also be provided, with approval, on pediatric files and complex files such as those involving psychiatric issues or chronic pain when recovery does not follow typical timelines. The case manager can become involved at any point in time of your rehabilitation. Ideally, a referral is made during the acute stage, and while individuals are still in hospital or inpatient rehabilitation.

The role of the case manager in rehabilitation is to access and coordinate all necessary services for individuals in order to facilitate optimal recovery in their rehabilitation. The case manager works closely with individuals and their families in order to communicate the needs and progress of the individual among medical and rehabilitation professionals.

The case manager performs the following:

  • Meets with the individual client, family members and health care providers and gathers information through available medical reports to assess their needs and the most appropriate therapy and services;
  • Determine most suitable therapists based upon injury type and expertise, and facilitate referrals including providing all necessary information to the clinicians;
  • Maintain communication with treating physicians, rehabilitation professionals, insurers and lawyers to ensure they are up to date regarding individual’s injuries and prognosis;
  • Facilitate regular communication among therapy team members and ensure establishment of mutual rehabilitation goals; and
  • Monitor progression of rehabilitation and address issues as they arise to ensure the most timely and optimal recovery possible.

Our skilled case managers at ModernOT ensure rehabilitation is goal-directed, cost-effective, individualized and client-centered.

Life Care Planning / Future Care Costs Analysis

A Life Care Plan identifies all costs associated with an individual’s injury, both present and future. It is an objective report that can serve to assist with future care planning for the client and their family, and settlement of benefit with insurers. Costs are included for medically related expenses, therapies, attendant care, assistive devices, medications, transportation that factor in the aging process. The Life Care Plan is based upon consultation with treating medical practitioners and therapists, and does not reflect the opinions of the Life Care Planner. The Life Care Plan report is individualized, with costs researched specific to the client’s community.

A Life Care Plan, also referred to as a Future Care Costs Analysis or Cost of Future Care Report, is recommended once the client has reached maximum medical recovery. The process involves a client interview, review of medical documentation, and completion of questionnaires and/or meetings with treating professionals. Additional assessments such as an Occupational Therapy or Vocational evaluation may also be coordinated as required in order to gather comprehensive information regarding the future needs of the client throughout their lifetime.

Life Care Planners are certified through the Commission on Health Care Certification. Certification is available only to qualified health professionals and requires completion of 120 hours of coursework and on-going professional education.

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